Privacy Policy
Updated: May 7, 2026
Welcome to VMk Agency (“VMk Agency,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, interact with our advertisements, or communicate with us through platforms such as Meta (Facebook and Instagram), Google, LinkedIn, TikTok, Yelp, or other third-party services.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, fill out a form, request a quote, subscribe to updates, or interact with our ads, we may collect:
- Name
- Email address
- Phone number
- Business name
- Website URL
- Billing information
- Any other information you voluntarily provide
Automatically Collected Information
We may automatically collect certain information about your device and usage, including:
- IP address
- Browser type
- Operating system
- Device information
- Pages visited
- Time spent on pages
- Referring website
- Advertising interactions
- Cookies and tracking technologies
2. How We Use Your Information
We use collected information to:
- Provide and manage our services
- Respond to inquiries and customer support requests
- Improve website performance and user experience
- Create and manage advertising campaigns
- Analyze marketing effectiveness
- Send updates, promotions, and marketing communications
- Comply with legal obligations
- Prevent fraud or unauthorized activities
3. Meta (Facebook & Instagram) Data Usage
As part of our advertising and marketing services, we may use Meta technologies including:
- Meta Pixel
- Conversion API
- Facebook Lead Ads
- Custom Audiences
- Retargeting tools
These tools may collect data regarding your interactions with our website and advertisements to help us improve campaign performance and deliver more relevant advertising.
You may manage your ad preferences directly through your Meta account settings.
Learn more about Meta’s privacy practices here:
4. Cookies and Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to:
- Understand website traffic
- Measure advertising performance
- Remember user preferences
- Improve functionality and marketing effectiveness
Third-party services we may use include:
- Google Analytics
- Meta Pixel
- LinkedIn Insight Tag
- TikTok Pixel
- Yelp Advertising Tools
You can control cookies through your browser settings.
5. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties that assist us in operating our business, including:
- Advertising platforms
- CRM providers
- Analytics providers
- Payment processors
- Hosting providers
- Contractors and freelancers working under confidentiality obligations
We may also disclose information if required by law or to protect our legal rights.
6. Data Security
We implement commercially reasonable security measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Websites
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of external websites.
8. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access your data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Restrict or object to certain processing activities
To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
10. International Data Transfers
Because our team and service providers may operate internationally, your information may be transferred and processed outside your country of residence.
By using our services, you consent to such transfers where permitted by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. WhatsApp Communications and AI Assistance
VMk Agency may offer customer support, lead qualification, appointment scheduling, and automated responses through WhatsApp and AI-powered communication tools.
By contacting us through WhatsApp, you consent to receiving messages, including automated messages generated by artificial intelligence systems or automated workflows.
Information shared through WhatsApp communications may include:
- Name
- Phone number
- Message content
- Business information
- Appointment details
- Service inquiries
We use this information solely to provide customer support, improve response efficiency, manage marketing communications, and enhance our services.
We do not sell or share WhatsApp communication data with unauthorized third parties.
Please note that WhatsApp is a third-party platform operated by Meta Platforms, Inc., and your use of WhatsApp is also subject to WhatsApp’s own Privacy Policy:
If you wish to stop receiving communications from us via WhatsApp, you may reply with “STOP” or request removal at any time.
Contact Information
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
VMk Agency
Hollywood, Florida, USA
Website: www.vmkagency.com
Email: hello@vmkagency.com